Monday to Friday, 8am – 4:30pm

Patient Referral

Whether you are referring a patient, or are a self-referral to our practise, we’re here to help. Read below to find out useful information about our procedures for ACC funded referrals, BOPDHB funded referrals and privately funded patients. Contact us  to find out more about how we can help you to achieve freedom in motion.

Please use the form below to refer a patient.
Upload any relevant patient documents


If ACC is funding the orthotics the referral will need to be signed off by a Specialist. In some cases, we will need to send a request to ACC for pre-approval of funding which can take from a few days to a couple of weeks (depending on how fast ACC processes the request).


If the BOPDHB is funding the orthotics the referral needs to be signed off by an authorised BOPDHB referrer which includes any Specialist, Medical Officer, or Therapist employed by the BOPDHB. For more complex items such as custom footwear or callipers, only a specialist can refer.

A GP may also write a referral and send it to OLAB to be assessed for funding eligibility for BOPDHB funding.

Please note: Some Public Hospital orthotics will incur a patient contribution fee. These are: new shoes ($37.00), shoe modifications ($15.00) and In-shoe orthotics ($15.00). You will be told at the time of your appointment if one of these charges will apply. You will then receive a bill from the BOPDHB the following month.


If you are funding the orthotics privately you do not need a referral. You will be asked to pay for your orthotics on the day of your appointment unless prior arrangements are made with the practice manager.

If you are still unsure if your treatment will be funded or paid for by yourself privately

Please check our Q & A section on referral types for further clarification.

Have a question or want to make a booking?

Our expertise is in combining scientifically advanced products with high standards of quality clinical care and customer service. Our desired outcome for you is "Freedom in Motion".